Simple, transparent pricing
Pay per agent. Unlimited tickets. AI usage scales transparently as your needs grow.
Standard
Essential support tools with basic AI
per agent, billed monthly
- Unlimited tickets
- Basic AI included
- Advanced AI features
- Customer portal
- GitHub & Jira integrations
All plans include a 7-day free trial. No credit card required.
Complete feature comparison
See exactly what's included in each plan
Core Support
Everything you need for ticket management
Basic AI
Included in all plans
Advanced AI
Pro and Pro Plus only
Integrations & Portal
Extended platform capabilities
AI Token Limits
Monthly token allocation
About Standard
Standard is not a demo plan
It's a complete support platform with intelligent AI classification. No artificial bottlenecks. No hidden upgrade pressure.
Simple per-agent pricing
Pay only for the agents you need. Scale up or down anytime.
Unlimited tickets
Handle as many support requests as you need. No artificial limits.
Intelligent prioritization
AI automatically detects urgency, category, and queue status.
Complete workflows
SLA tracking, tags, statuses, and all the tools to run support properly.
Standard excludes advanced AI features and integrations.
Upgrade to Pro when you need AI drafts, translation, or GitHub/Jira integration.
Understanding usage
How AI usage works
AI tokens are consumed when AI analyzes or generates content. Classification uses minimal tokens; drafts, indexing, and generation use more.
Approximate token usage
Ticket classification
Priority, category, sentiment
AI draft reply
Context-aware response
KB article matching
Find relevant documentation
Email thread indexing
Searchable history
Translation
Per message translated
No silent overages
Hard limits by default. We stop, not bill.
Usage visible in dashboard
Track consumption in real-time.
Warnings before limits
We notify you at 80% usage.
Optional top-ups available
Buy more tokens if you need them.
We never bill unexpectedly for AI usage.
Pro vs Pro Plus
Same features. Different capacity.
$79/agent/month
1M AI tokens
For most teams with regular support volume.
- Standard support volumes
- Single inbox or brand
- Predictable AI usage
$150/agent/month
5M AI tokens
For high-volume operations with heavy AI usage.
- High-volume inboxes
- Multiple brands or mailboxes
- Heavy AI reliance
Pro Plus is more capacity, not a different product. All features are identical.