Novaico

Novaico Support

Find answers, understand features, resolve issues.

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Find Answers

Browse documentation and common questions

Frequently Asked Questions

Quick answers to common questions

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Explore by Topic

Getting Started

Set up your workspace, invite your team, configure basics

Ticket Management

Queues, SLAs, priorities, and assignment rules

Knowledge Base

Create and organize help articles for customers

AI Features

Draft replies, categorization, and confidence scoring

Integrations

Connect Gmail, GitHub, Jira, and more

Team & Settings

Branding, permissions, and workspace configuration